§CCustomer cases

Results speak.

Every case runs on real business: real customers, real metrics, real revenue. That's the difference between the FDE model and a consulting report — we deliver outcomes, not advice.

VISA✦CGB Credit Card✦Feihe✦SKECHERS✦ANTA✦Mengniu✦Yili✦Pagoda✦Pizza Hut✦KGK Diamonds✦Qunxiang✦Jollibee✦intellip✦VISA✦CGB Credit Card✦Feihe✦SKECHERS✦ANTA✦Mengniu✦Yili✦Pagoda✦Pizza Hut✦KGK Diamonds✦Qunxiang✦Jollibee✦intellip✦

Brands served (incl. team members' prior engagements)

§01Featured cases

From a one-month residency to outcome-based revenue share

SKECHERS

Retail & E-commerce

Pain

E-commerce detail pages hand-templated — fast-paced, high-volume, judgment hard to teach.

Solution

Founder-led FDE team embedded for one month; senior designers' templating judgment distilled into rules, iterated into an automated AI detail-page production line.

95%

AI templating accuracy

1 month

On-site delivery

Pipeline

From tool to production line

A leading infant-formula brand

Maternal & Infant

Pain

Thousands of KOS accounts, one voice required — without sounding identical.

Solution

Social-media expert agent: brand content hub plus batch generation and distribution across the KOS matrix.

2,244

KOS accounts run as one

355,408

Followers covered

4,906

Posts per month

A global payments network × bank credit card

Finance & Payments

Pain

Cardholders, merchants and partners need continuous engagement beyond human capacity.

Solution

Private-domain expert agent: 7×24 WeCom community Q&A, moments + group chat + lead conversion in one loop, high-intent leads handed to account managers.

7×24

WeCom community online

One loop

Moments + groups + leads

Human+AI

High-intent leads to AMs

A top diamond wholesale group

Wholesale & B2B Trade

Pain

High-ticket lab-grown diamonds, non-standard SKUs, deals hinge on senior sales judgment.

Solution

B2B sales expert agent: enquiry, certificate check, quote, payment and shipping inside WeChat — paid by revenue share on closed deals.

20 msgs

Chat to a closed deal

Same day

2 IGI diamonds shipped

2 weeks

20 orders on rev-share

A top paid-community founder IP

Knowledge & Creator IP

Pain

Founder information overload; top operators' renewal judgment impossible to clone.

Solution

Daily digest with topic suggestions and schedule reminders; a renewal 'AI strategist' pushes evidence-backed next actions, sent by humans.

+15%

Renewal progression (A/B)

Deals lost in the trial

Daily

Digest on schedule

§02More industries

The same method, in more fields

Retail & E-commerce

A private-domain e-commerce brand

Private-domain expert agent takes the night shift and closes.

62%

Night enquiries handled

+65%

Moments-driven sales

13×

Ad ROI

Healthcare

A health-services provider

Private-domain expert agent handles intake and runs day-1/3/7 follow-ups automatically.

20k+

Daily enquiries handled

-65%

Manual workload

1/3/7

Follow-ups never missed

Education & Training

A writing-course team

The agent learned the house style: praise first, correct one thing, end with an example.

8 sec

In-group response

70%

Repeat questions absorbed

15×

Return on input

Travel & Live Events

A world-cruise & luxury travel agency

B2B sales expert agent works the night shift with real-time cabin inventory checks.

90%+

Real-time cabin checks

Night

No enquiry lost

End-to-end

High-ticket follow-through

Travel & Live Events

A global concert-ticketing seller

Private-domain expert agent tracks tours, alerts on-sales, bundles tickets + hotel + visa.

30+

World tours tracked

<1 min

On-sale alerts

Bundled

Ticket + hotel + visa

Local Services

A wedding-photography studio

Private-domain expert agent detects booking intent instantly and confirms budget and dates.

2 sec

Booking-intent detection

3 steps

Budget & date confirmed

Visits

Pushed through to store

Want to be the next case?

An FDE team embeds to diagnose your workflow, systems and data, then defines a first use case you can verify.

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